{"id":29821,"date":"2019-06-20T14:28:39","date_gmt":"2019-06-20T18:28:39","guid":{"rendered":"http:\/\/www.templatemakers.com\/cnc_technology\/?page_id=29821"},"modified":"2019-06-26T17:23:12","modified_gmt":"2019-06-26T21:23:12","slug":"cnc-technical-support-charly","status":"publish","type":"page","link":"https:\/\/www.templatemakers.com\/cnc_technology\/cnc-technical-support-charly\/","title":{"rendered":"CNC Technical Support &#8211; Charly"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; parallax_method_1=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; padding_1_phone=&#8221;||0px|&#8221; padding_2_phone=&#8221;||0px|&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;3.22.3&#8243; custom_padding=&#8221;0px||0px|&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_module=&#8221;28607&#8243;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; use_custom_gutter=&#8221;on&#8221; custom_padding=&#8221;20px|0px|0px|0px&#8221; padding_mobile=&#8221;on&#8221; custom_margin=&#8221;|||&#8221; column_padding_mobile=&#8221;off&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin_tablet=&#8221;0px||0px|&#8221; custom_margin_phone=&#8221;||0px|&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding_phone=&#8221;||0px|&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/wp-content\/uploads\/2016\/11\/top-logo.jpg&#8221; alt=&#8221;CNC Technology&#8221; url=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/&#8221; show_bottom_space=&#8221;off&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Logo&#8221; _builder_version=&#8221;3.23&#8243; custom_margin=&#8221;0px||10px|&#8221; animation=&#8221;off&#8221; sticky=&#8221;on&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; always_center_on_mobile=&#8221;on&#8221;]<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding_phone=&#8221;||0px|&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.0.87&#8243; text_font=&#8221;Lato|on|||&#8221; text_text_color=&#8221;#7c7c7c&#8221; text_font_size=&#8221;18px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;right&#8221; custom_padding=&#8221;25px|||&#8221; text_font_size_tablet=&#8221;11px&#8221; text_font_size_last_edited=&#8221;on|desktop&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>For perfect mouldings, you must start with perfect grinding templates.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.0.87&#8243; text_font=&#8221;Lato|on|||&#8221; text_text_color=&#8221;#064bb2&#8243; text_font_size=&#8221;24px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;right&#8221; custom_margin=&#8221;||15px|&#8221; custom_padding=&#8221;||15px|&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>800-759-6268<br \/>828-431-2205<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;0px|0px|1px|0px&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; global_module=&#8221;28609&#8243;][et_pb_row custom_padding=&#8221;27px|0px|19px|0px&#8221; padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;||on&#8221; _builder_version=&#8221;3.0.87&#8243; text_font=&#8221;Lato|on|||&#8221; text_text_color=&#8221;#777777&#8243; text_font_size=&#8221;16px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;||0px|&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-28396 size-full\" src=\"http:\/\/www.templatemakers.com\/cnc_technology\/wp-content\/uploads\/2016\/11\/top-logo.jpg\" alt=\"CNC Machines\" width=\"261\" height=\"100\" \/><\/p>\n<p style=\"text-align: center;\"><strong>For perfect mouldings, you must start with perfect grinding templates.<\/strong><\/p>\n<p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p>\n<p style=\"text-align: center;\">Phone: 1-800-759-6268<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; global_module=&#8221;28611&#8243;][et_pb_fullwidth_menu menu_id=&#8221;9&#8243; submenu_direction=&#8221;downwards&#8221; fullwidth_menu=&#8221;on&#8221; dropdown_menu_bg_color=&#8221;rgba(38,83,181,0.96)&#8221; mobile_menu_bg_color=&#8221;rgba(38,83,181,0.96)&#8221; mobile_menu_text_color=&#8221;#ffffff&#8221; _builder_version=&#8221;3.0.47&#8243; menu_font=&#8221;Raleway|on|||&#8221; menu_font_size=&#8221;16px&#8221; menu_letter_spacing=&#8221;1px&#8221; background_color=&#8221;rgba(38,83,181,0.96)&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; menu_font_size_tablet=&#8221;12px&#8221; menu_font_size_last_edited=&#8221;on|tablet&#8221; menu_line_height_last_edited=&#8221;on|phone&#8221;]<\/p>\n<p>\u00a0<\/p>\n<p>[\/et_pb_fullwidth_menu][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22.3&#8243; custom_padding=&#8221;37px|0px|0px|0px&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; padding_mobile=&#8221;off&#8221;][et_pb_row custom_padding=&#8221;0px|0px|27px|0px&#8221; padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|&#8221; admin_label=&#8221;Text&#8221; _builder_version=&#8221;3.24&#8243; text_font=&#8221;Lato|on|||&#8221; text_font_size=&#8221;15&#8243; header_font=&#8221;||||||||&#8221; header_text_color=&#8221;#064bb2&#8243; header_4_font=&#8221;||||||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;]<\/p>\n<h4><span style=\"color: #064bb2;\">Technical Support<\/span><\/h4>\n<p>[\/et_pb_text][et_pb_text disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;Mobile Text&#8221; _builder_version=&#8221;3.24&#8243; text_font=&#8221;Lato|on|||&#8221; text_font_size=&#8221;15&#8243; header_text_color=&#8221;#064bb2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;20px||25px|&#8221;]<\/p>\n<h4><span style=\"color: #064bb2;\">Technical Support<\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.24&#8243; custom_margin=&#8221;-11px|||||&#8221; custom_padding=&#8221;0px|||||&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding=&#8221;0px|||||&#8221; _builder_version=&#8221;3.25&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/wp-content\/uploads\/2019\/06\/Charly_lg.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;3.24&#8243; border_width_all=&#8221;-1px&#8221; border_color_all=&#8221;rgba(51,51,51,0.9)&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_horizontal=&#8221;1px&#8221; box_shadow_blur=&#8221;25px&#8221; box_shadow_spread=&#8221;5px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.54)&#8221; width=&#8221;100%&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.24&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;rgba(5,81,181,0.93)&#8221; header_2_font_size=&#8221;31px&#8221; custom_margin=&#8221;-11px|||||&#8221;]<\/p>\n<h2>Charly (A0812CR)<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.24&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#064bb2&#8243; header_2_font_size=&#8221;27px&#8221; custom_margin=&#8221;27px|||||&#8221;]<\/p>\n<h2>Machine Troubleshooting<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.24&#8243; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#064bb2&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; header_4_text_color=&#8221;#064bb2&#8243; header_4_line_height=&#8221;2.1em&#8221;]<\/p>\n<ul>\n<li>\n<h4><a href=\"#error-code-2\"><span style=\"text-decoration: underline;\">Error Code 2 &#8211; How to move machine off a limit switch<\/span><\/a><\/h4>\n<\/li>\n<li>\n<h4><span style=\"text-decoration: underline;\"><a href=\"#error-103\">I\/O Error 103 &#8211; How to close multiple copies of the program<\/a><\/span><\/h4>\n<\/li>\n<li>\n<h4><span style=\"text-decoration: underline;\"><a href=\"#reset-origin\">How to Reset the Origin<\/a><\/span><\/h4>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_margin=&#8221;|auto||411px||&#8221; module_id=&#8221;error-code-2&#8243; _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.24&#8243; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; header_4_text_color=&#8221;#064bb2&#8243; header_4_line_height=&#8221;2.3em&#8221;]<\/p>\n<h4>Error Code 2 on AutoTEMP<\/h4>\n<ul>\n<li>\u00a0Exit AutoTEMP software.<\/li>\n<li>Open cover of machine. Press red E-Stop on front of machine. Machine will switch off.<\/li>\n<li>Manually pull the axes to the center of the range of travel.<\/li>\n<li>Remember there are 3 axes, up\/down, forwards\/backwards and left\/right.<\/li>\n<li>Twist E-Stop clockwise and press the green POWER button to restart machine.<\/li>\n<li>The green light will flash.<\/li>\n<li>Re-enter the AutoTEMP.<\/li>\n<li>The green light will go solid.<\/li>\n<li>Click the HOME button at the top of the screen.<\/li>\n<li>Now you can try to cut your template again.<\/li>\n<li>If you immediately get an error code 2 again when you try to cut a template, it is possible that the origin needs to be reset.<\/li>\n<li>Follow the instructions for resetting the origin.<\/li>\n<li>If you prefer that we help you with the technical support, please call 828-431-2205 for support options.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;4px|||||&#8221; custom_margin=&#8221;|auto||411px||&#8221; module_id=&#8221;error-103&#8243; _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_id=&#8221;error-code-2&#8243; _builder_version=&#8221;3.24&#8243; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; header_4_text_color=&#8221;#064bb2&#8243; header_4_line_height=&#8221;2.3em&#8221;]<\/p>\n<h4>I\/O Error 103 &#8211; How to Close Multiple Copies of the Program.<\/h4>\n<ul>\n<li>\u00a0If you receive an I\/O error 103, it typically means the computer was trying to send commands to the machine, this process was interrupted, and then another copy of the program was opened causing the input\/output error 103.<\/li>\n<li>The easiest (and slowest) fix for this is to shutdown and restart the computer.<\/li>\n<li>The quickest way to fix this issue is to do an ALT\/CTRL\/DELETE on your computer, go into the TASK MANAGER and end the task for AutoTEMP. You may have to click END NOW twice. Then exit task manager.<\/li>\n<li>Once the program is fully closed or the computer has been restarted, try starting AutoTEMP and see if you can get the machine to run your template.<\/li>\n<li>Note: Typically, we see an I\/O 103 error when the machine has been stopped because of another reason and the customer tries to run the program a second time. This means you may still have the original issue that caused the machine to not work in the first place.<\/li>\n<li>If this did not fix your issue, please call 828-431-2205 and we can assist you further with a paid support option.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/cnc-technical-support\/&#8221; button_text=&#8221;Go Back to Main Technical Support Page&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.24&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#0047b2&#8243; button_font=&#8221;||||||||&#8221; button_use_icon=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;4px||0px|||&#8221; custom_margin=&#8221;|auto||411px||&#8221; module_id=&#8221;reset-origin&#8221; _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text module_id=&#8221;error-code-2&#8243; _builder_version=&#8221;3.24&#8243; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;||||||||&#8221; header_4_text_color=&#8221;#064bb2&#8243; header_4_line_height=&#8221;2.3em&#8221; custom_margin=&#8221;||6px|||&#8221; custom_padding=&#8221;||0px|||&#8221;]<\/p>\n<h4>How to Reset the Origin<\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.24&#8243; min_height=&#8221;193px&#8221; custom_margin=&#8221;||-30px&#8221; custom_padding=&#8221;||0px|||&#8221;]<\/p>\n<p>Setting the origin on the machine depends upon the machine type, the clamping system used and the options on the machine.<\/p>\n<p>First go to Setup \u2013 Set Origin \u2013 (make sure the machine is on and the door is closed) &#8211; Answer YES to HOME machine.<br \/> The machine control will be on the screen.<\/p>\n<p><span style=\"color: #064bb2;\"><strong>Look at the photos of the clamp styles below to determine the applicable clamping system and then go to the correct section on the page to follow the instructions.<\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; custom_padding=&#8221;4px|||||&#8221; _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/wp-content\/uploads\/2019\/06\/clamp-style-A.jpg&#8221; _builder_version=&#8221;3.24&#8243; border_width_all=&#8221;4px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset1&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.24&#8243; text_font=&#8221;|600|||||||&#8221; text_text_align=&#8221;center&#8221; text_font_size=&#8221;17px&#8221; custom_margin=&#8221;-11px||&#8221; custom_padding=&#8221;0px||&#8221;]<\/p>\n<p>Clamp Style A<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/wp-content\/uploads\/2019\/06\/clamp-style-B.jpg&#8221; _builder_version=&#8221;3.24&#8243; border_width_all=&#8221;4px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset1&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.24&#8243; text_font=&#8221;|600|||||||&#8221; text_text_align=&#8221;center&#8221; text_font_size=&#8221;17px&#8221; custom_margin=&#8221;-11px||&#8221; custom_padding=&#8221;0px||&#8221;]<\/p>\n<p>Clamp Style B<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/wp-content\/uploads\/2019\/06\/clamp-style-C.jpg&#8221; _builder_version=&#8221;3.24&#8243; border_width_all=&#8221;4px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset1&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.24&#8243; text_font=&#8221;|600|||||||&#8221; text_text_align=&#8221;center&#8221; text_font_size=&#8221;17px&#8221; custom_margin=&#8221;-11px||&#8221; custom_padding=&#8221;0px||&#8221;]<\/p>\n<p>Clamp Style C<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.24&#8243; text_font=&#8221;|600|||||||&#8221; text_text_align=&#8221;center&#8221; text_font_size=&#8221;17px&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#064bb2&#8243;]<\/p>\n<h3>\u00a0Model A0812CR\u00a0 Clamp Style A<\/h3>\n<p>(bars down the left and right side of the plastic)<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#595959&#8243; divider_style=&#8221;dashed&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;3.24&#8243; min_height=&#8221;38px&#8221; custom_margin=&#8221;-16px||-9px|||&#8221; custom_padding=&#8221;0px||&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;3.24&#8243;]<\/p>\n<p>NOTE &#8211; If at any time in this process you encounter a Machine Error \u2013 Code 2, go back to the previous section and follow the instructions (Machine Error &#8211; Error Code 2).<\/p>\n<p>On the machine control \u2013 change the jog distance to .1 inch.<br \/>On the machine control &#8211; Click the RIGHT button 1 time.<\/p>\n<p>Click the BACK button 7 times.<br \/>Change the jog distance to 1 Inch.<br \/>Click the BACK button 6 times.<\/p>\n<p>Change the jog distance to .1 Inch.<\/p>\n<p><span style=\"font-size: 15px;\">NOTE \u2013 <\/span><strong style=\"font-size: 15px;\">Be careful<\/strong><span style=\"font-size: 15px;\"> with the next move. You could break the bit.<\/span><\/p>\n<p>Jog DOWN until you are 1\/8\u201d above the plastic (you can change to 0.05 for finer adjustment)<br \/>(if you open the cover on the machine \u2013 it must be closed before you can continue).<\/p>\n<p>Looking through the front of the machine, the bit should be approx. 1\/8\u201d- 1\/4&#8243; to the right if the clamp bar, 1\/8\u201d above the plastic.<\/p>\n<p>If this is Correct \u2013 Click SET ORIGIN, Enter the password CNC123 (make sure the CNC is uppercase).<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=&#8221;||0px|||&#8221; custom_margin=&#8221;0px|auto||auto||&#8221; _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.24&#8243; text_font=&#8221;|600|||||||&#8221; text_text_align=&#8221;center&#8221; text_font_size=&#8221;17px&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#064bb2&#8243;]<\/p>\n<h3>\u00a0 Model A0812CR\u00a0 Clamp Style B<\/h3>\n<p>(bars across the front and back of the plastic)<\/p>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#595959&#8243; divider_style=&#8221;dashed&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;3.24&#8243; min_height=&#8221;38px&#8221; custom_margin=&#8221;-16px||-9px|||&#8221; custom_padding=&#8221;0px||&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;3.24&#8243; custom_margin=&#8221;||11px|||&#8221;]<\/p>\n<p>NOTE &#8211; If at any time in this process you encounter a Machine Error \u2013 Code 2, go back to the previous section and follow the instructions (Machine Error &#8211; Error Code 2).<\/p>\n<p>On the machine control \u2013 change the jog distance to .1 Inch.<br \/>On the machine control &#8211; Click the RIGHT button 1 time.<\/p>\n<p>Click the BACK button 5 times.<br \/>Change the jog distance to 1 Inch.<br \/>Click the BACK button 7 times.<\/p>\n<p>Change the jog distance to .1 Inch.<\/p>\n<p>NOTE \u2013 <strong>Be careful<\/strong> with the next move. You could break the bit.<\/p>\n<p>Jog DOWN until you are 1\/8\u201d above the plastic (you can change to 0.05 for finer adjustment)<br \/>(If you opened the cover on the machine \u2013 it must be closed before you can continue).<\/p>\n<p>Looking through the side of the machine the bit should be approx. 1\/8-1\/4\u201d away from the clamp bar 1\/8\u201d above the plastic.<\/p>\n<p>If this is Correct \u2013 Click SET ORIGIN, Enter the password CNC123 (make sure the CNC is uppercase).<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;http:\/\/www.templatemakers.com\/cnc_technology\/cnc-technical-support\/&#8221; button_text=&#8221;Go Back to Main Technical Support Page&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.24&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#0047b2&#8243; button_font=&#8221;||||||||&#8221; button_use_icon=&#8221;off&#8221; custom_margin=&#8221;||34px|||&#8221; locked=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22.3&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; padding_mobile=&#8221;off&#8221;][et_pb_fullwidth_header title=&#8221;Telephone Technical Support at 828-431-2205&#8243; text_orientation=&#8221;center&#8221; admin_label=&#8221;Fullwidth Header&#8221; module_id=&#8221;technumber&#8221; _builder_version=&#8221;3.16&#8243; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;3.0.74&#8243; background_color=&#8221;#272727&#8243; custom_padding=&#8221;0px||0px|&#8221; custom_padding_tablet=&#8221;0px||0px|&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;on&#8221; global_module=&#8221;29397&#8243;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.0.74&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p style=\"text-align: left;\"><strong>Contact Information:<\/strong><\/p>\n<p>\u00a0<\/p>\n<p><strong>CNC Technology<br \/>Toll Free:<\/strong>\u00a0\u00a0 800-759-6268<br \/><strong>Office:<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 828-431-2205<br \/><strong>Email: \u00a0 \u00a0 \u00a0 \u00a0<\/strong><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"mailto:sales@templatemakers.com\"><span style=\"text-decoration: underline;\"> sales@templatemakers.com<\/span><br \/><span style=\"color: #ffffff;\"><strong>Address:<\/strong>\u00a0\u00a0\u00a0 141 33rd St. Dr. SE<br \/>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 \u00a0\u00a0 Hickory, NC 28602<\/span><\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.17.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<p style=\"text-align: left;\"><strong>Explore the Site:<br \/><\/strong><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/\">Home<\/a><\/span><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/autotemp-advantages\/\">AutoTEMP Advantages<\/a><\/span><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/autotemp-template-system\/\">AutoTEMP Pricing<\/a><\/span><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/autotemp-cnc-technology\/\">Training &amp; Installation<\/a><\/span><br \/><a href=\"http:\/\/www.templatemakers.com\/cnc_technology\/template-making-systems\/\"><span style=\"color: #00adef;\">AutoShoe<\/span><\/a><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/cnc-template-services\/\">Customer Support<\/a><\/span><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/cnc-profile-templates\/\">Profile Catalog<\/a><\/span><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/cnc-machinery\/\">Links<\/a><\/span><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/contact-cnc-technology\/\">Contact Us<\/a><\/span><strong><br \/><span style=\"color: #00adef;\"><a style=\"color: #00adef;\" href=\"http:\/\/www.templatemakers.com\/cnc_technology\/privacy-policy\/\">Privacy Policy<\/a><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_contact_form captcha=&#8221;off&#8221; email=&#8221;sales@templatemakers.com&#8221; title=&#8221;Ready to Get Started?&#8221; custom_message=&#8221;Name: %%Name%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||Message: %%Message%%||et_pb_line_break_holder||Consent: %%Consent%%&#8221; success_message=&#8221;Thank you for contacting us!&#8221; module_id=&#8221;et_pb_contact_form_0&#8243; _builder_version=&#8221;3.9&#8243; form_field_text_color=&#8221;#4c4c4c&#8221; title_font=&#8221;Lato|on|||&#8221; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;16px&#8221; form_field_font=&#8221;||||||||&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_border_color=&#8221;#ffffff&#8221;][et_pb_contact_field field_id=&#8221;Name&#8221; field_title=&#8221;Name&#8221; _builder_version=&#8221;3.16&#8243; border_radii=&#8221;on||||&#8221; 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